Effective Date: January 1, 2024

Biscayne Dermatology (“we,” “us,” or “our”) is committed to protecting your privacy and maintaining the security of your personal and health information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website www.biscaynedermatology.com or use our services. By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following categories of personal and health information:

• Personal Identifiable Information (PII): Name, email address, phone number, date of birth, address, etc.
• Health Information: Medical history, dermatological concerns, treatment details, photographs for clinical purposes, and insurance information.
• Payment Information: Billing details such as credit card numbers and insurance coverage.
• Online Usage Data: IP address, device type, browser type, cookies, and pages visited on our website.

2. How We Use Your Information

We use the information collected to:

• Provide dermatological care, consultations, and follow-up treatments.
• Schedule appointments and send reminders.
• Process payments and insurance claims.
• Improve our website’s functionality and user experience.
• Send updates, newsletters, and promotional materials (only with your consent).
• Comply with applicable laws and regulations, including HIPAA.

3. How We Share Your Information

We only share your information in the following circumstances:

• With Service Providers: To help us provide medical services (e.g., labs, pharmacies, or IT services).
• With Insurance Companies: For billing and reimbursement purposes.
• Legal Compliance: When required by law, court orders, or government regulations.
• With Your Consent: For referrals, specialists, or at your request.

4. HIPAA Compliance

As a healthcare provider, Biscayne Dermatology follows all federal laws and regulations under the Health Insurance Portability and Accountability Act (HIPAA). Your protected health information (PHI) will only be shared as permitted under HIPAA rules, including for treatment, payment, and healthcare operations.

5. How We Protect Your Information

We take appropriate security measures to protect your personal and health information, including:

• Encryption of sensitive data transmitted online.
• Secure servers and firewalls to prevent unauthorized access.
• Regular security audits and staff training on data privacy.

Despite these measures, no system is 100% secure, and we cannot guarantee absolute security of your information.

6. Cookies and Online Tracking

We use cookies and similar technologies to:

• Track website usage and improve your browsing experience.
• Understand how visitors use our website and optimize content.

You can disable cookies in your browser settings; however, doing so may impact the website’s functionality.

7. Third-Party Links

Our website may contain links to third-party websites, such as social media platforms. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to read their privacy policies.

8. Your Rights and Choices

You have certain rights regarding your personal and health information:

• Access and Correction: You can request access to or correction of your health records.
• Opt-Out: You may opt-out of receiving promotional emails by following the instructions in the email.
• Data Deletion: You can request the deletion of your personal information, subject to legal obligations.
• Request Restrictions: You can request limitations on how we use or disclose your PHI.

To exercise these rights, please contact us at the information below.

9. Children’s Privacy

Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us, and we will promptly delete it.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the “Effective Date” at the top of this page. We encourage you to review this policy periodically.

11. SMS Terms and Conditions

Messaging Terms & Conditions

Biscayne Dermatology | 9861 E Broadview Dr Bay Harbor Islands FL US 33154-1116

General

When you opt-in to the service, we will send you a message to confirm your signup. By opting into messages, you agree to receive recurring automated marketing and informational text messages from Biscayne Dermatology. Automated messages may be sent using an automatic telephone dialing system to the mobile telephone number you provided when signing up or any other number that you designate. Message frequency varies, and additional mobile messages may be sent periodically based on your interaction with Biscayne Dermatology. Biscayne Dermatology reserves the right to alter the frequency of messages sent at any time to increase or decrease the total number of sent messages. Biscayne Dermatology also reserves the right to change the short code or phone number or alphanumeric sender where messages are sent Your usual message and data rates may apply. If you have any questions about your text plan or data plan, it is best to contact your mobile provider. Your mobile provider is not liable for delayed or undelivered messages. Your consent to receive marketing messages is not a condition of purchase. Carriers Carriers are not liable for delayed or undelivered messages. Cancellation Messages will provide instructions to unsubscribe either by texting STOP or through an included link. After you unsubscribe, we will send you a message to confirm that you have been unsubscribed and no more messages will be sent. If you would like to receive messages from Biscayne Dermatology again, just sign up as you did the first time and Biscayne Dermatology will start sending messages to you again.

Info

For support regarding our services, email us at bella@biscaynedermatology.com or, if supported, text “HELP” to (786) 607-4544 at any time and we will respond with instructions on how to unsubscribe. If we include a link in messages we send you from Biscayne Dermatology, you may also access instructions on how to unsubscribe and our company information by following that link. Transfer of Number You agree that before changing your mobile number or transferring your mobile number to another individual, you will either reply “STOP” from the original number or notify us of your old number at bella@biscaynedermatology.com. The duty to inform us based on the above events is a condition of using this service to receive messages. Privacy If you have any questions about your data or our privacy practices, please visit our https://www.biscaynedermatology.com/patient-resources/privacy-policy/.

Messaging Terms Changes

We reserve the right to change or terminate our messaging program at any time. We also reserve the right to update these Messaging Terms at any time. Such changes will be effective immediately upon posting. If you do not agree to a change to these Messaging Terms, you should cancel your enrolment with our messaging program. Your continued enrollment following such changes shall constitute your acceptance of such changes.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Biscayne Dermatology
2800 Biscayne Blvd, Suite 1010
Miami, FL 33137
Phone: 786-607-4544
Email: info@biscaynedermatology.com

This Privacy Policy ensures transparency about how Biscayne Dermatology collects, uses, and protects your personal and health information. By continuing to use our services and website, you acknowledge and agree to the terms outlined above.